Client area

New customer without a password yet?

1. On the login screen, enter your ID/tax number (DNI/NIF or CIF) with the letter in capitals in the username field.
2. Click "Recuperar contraseña" (forgot password).
3. You'll receive an email with a link to set your password, sent to the address you previously gave us.

Haven't given us your email yet? Request access to the client area through any of our contact channels (phone, WhatsApp or email), stating that you need client area access. If you email us, it's best to do so from the same address you want to use to log in.

⚠️ Important: email providers (Gmail, Outlook...) sometimes mark our emails as spam. If you don't see the email in your inbox after a few minutes, check your spam/junk folder and mark it as "Not spam" — that way you'll keep receiving our future communications (invoices, incidents, etc.) normally.

Still haven't received the email after checking spam and waiting 15-30 minutes? Call 842 842 842 and we'll help you regain access.